Certified by Post Office Travel Money • May 24, 2026
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Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money offers competitive rates on holiday cash with 0% commission, currency buy back, and a Travel Money Refund Guarantee within 28 days if your trip is cancelled.
What identification do I need to buy or exchange currency at this branch?
If paying by card, you need a valid passport, UK or EEA photocard driving licence, or an EEA identity card. ID verification may be done electronically at the counter.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies, including Euros, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, South African Rand, and more.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What are the opening hours of Post Office Travel Money at 17 Main Street, Ballymena?
Currently, the branch is closed all days of the week.
Can I order travel money online for Post Office Travel Money?
Yes, you can order online at https://www.postoffice.co.uk/travel-money.
How does the Post Office Travel Money app benefit travelers?
The app allows hassle-free holiday cash management with competitive rates and currency refund options if your trip is cancelled.
Are there nearby places where I can shop or eat before or after visiting Post Office Travel Money?
Yes, nearby options include J Magill and Sons for groceries, Sun Do Chinese Restaurant, and Phil's Bakery for fresh baked goods.
What nearby public services are available around Post Office Travel Money?
Nearby public services include The Frocess Medical Centre, Cloughmills Pharmacy, and Cloughmills physiotherapy clinic for health needs.
How can I use nearby transportation or landmarks to find Post Office Travel Money?
Post Office Travel Money is located at 17 Main Street, Ballymena, close to local landmarks like Cloughmills and Cloughmills Primary School, which can help orient your visit.
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